Staff Management
Add team members, set individual schedules, assign jobs, and manage the worker portal.
How Staff Works
BookingSystem has two types of team accounts:
Staff Members
Created by you from the dashboard. Staff members appear in scheduling and can be assigned to bookings.
- Set individual schedules
- Assign to services
- Appear in availability calendar
- Managed entirely by you
Worker Accounts
Workers can register themselves and get their own portal to manage assigned jobs.
- Self-registration portal
- Own dashboard with assigned jobs
- Can upload photos of completed work
- View their schedule and reviews
Adding Staff Members
- Go to Staff in the sidebar
- Click Add Staff Member
- Enter their details:
- Name -- displayed to customers during booking
- Email -- for notifications
- Phone -- contact number
- Role -- their job title or role description
- Save the staff member
Staff members are visible to customers when booking. Only add people who directly provide services.
Setting Staff Schedules
Each staff member can have their own availability schedule, separate from the business-wide hours.
- Go to Staff and click on a team member
- Click Manage Schedule
- Set their working days and hours for each day
- Add exceptions for days off, vacations, etc.
When a customer books and selects a staff member, they will only see available times based on that person's schedule.
If no individual schedule is set, the staff member inherits the business-wide hours from Settings > Booking.
Assigning Jobs to Staff
When a booking comes in, you can assign it to a specific staff member.
- Open the booking from Bookings or Calendar
- Click Assign Staff
- Select the team member (only available staff for that time slot are shown)
- The staff member is notified and the job appears on their schedule
The Worker Portal
Workers access their own portal at booking.homora.fi/worker/login. Here is what they can do:
See today's jobs, upcoming schedule, and recent activity at a glance.
Visual view of their assigned jobs and schedule.
Full list of assigned jobs with details. Update job status (started, in progress, completed).
Upload before and after photos for each job. Great for service verification and customer records.
See customer feedback and ratings for their completed jobs.
Worker registration
Workers can self-register at booking.homora.fi/worker/register. After registration, they need to be linked to your business by an admin.
Best Practices
Keep schedules updated
When a staff member takes time off, update their schedule immediately to prevent bookings during that time.
Use the worker portal for accountability
Encourage workers to use photo uploads and status updates. It creates a clear record and improves customer trust.
Review worker performance
Check the reviews section regularly. Customer feedback tied to specific workers helps you identify top performers and areas for improvement.
Assign jobs promptly
The sooner you assign a job, the sooner the worker can prepare. Aim to assign within a few hours of a booking being confirmed.